Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 28, 2024

Introduction

SkillSwap Campus ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our skill-sharing platform designed for students of GLA University and beyond.

By using SkillSwap Campus, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Profile information including bio, skills, and interests
  • University affiliation and academic information
  • Profile photos and other uploaded content
  • Communication preferences and settings

Usage Information

  • Skills posted, applications submitted, and exchanges completed
  • Messages sent and received through our platform
  • Reviews and ratings given and received
  • Credit transactions and account balance
  • Platform usage patterns and preferences

Technical Information

  • IP address, browser type, and device information
  • Log files, cookies, and similar tracking technologies
  • Location data (if you enable location services)
  • Performance and error reporting data
How We Use Your Information

Provide and Improve Services

To operate, maintain, and improve our platform and user experience.

Facilitate Skill Exchanges

To connect users, process applications, and manage skill-sharing transactions.

Communication

To send notifications, updates, and respond to your inquiries.

Safety and Security

To verify identities, prevent fraud, and maintain platform security.

Analytics and Research

To analyze usage patterns and improve our services (using anonymized data).

Legal Compliance

To comply with applicable laws, regulations, and legal processes.

Information Sharing and Disclosure

We DO NOT sell your personal information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share information in these situations:

  • With Other Users: Profile information necessary for skill exchanges
  • Service Providers: Third-party services that help us operate our platform
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Consent: When you explicitly agree to share information
Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting with reputable cloud providers
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

View and update your profile information at any time through your account settings.

Data Portability

Request a copy of your personal data in a structured, machine-readable format.

Deletion

Request deletion of your account and associated personal information.

Communication Preferences

Control what notifications and communications you receive from us.

To exercise these rights, please contact us at ganukalp70@gmail.com or through our contact form.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how you use our platform
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights to improve our services

You can control cookie preferences through your browser settings, but disabling certain cookies may affect platform functionality.

Children's Privacy

Our service is intended for students aged 18 and above. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Your continued use of our service after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email:

ganukalp70@gmail.com

WhatsApp:

+91 8962393954